The Client Experience

 

 

 

Our clients return to us time and again for just one thing: the amazing Client Experience. It’s not part of our services listing, but “peace of mind” is the most important thing we offer our clients. In a world of tight deadlines, shifting goals, and high expectations. our clients know that they can rely on us — not just for quality deliverables and timely turn-around, but for sage advice and a penchant for going the extra mile.

Flexible Management

Integral to our offering is the flexible nature of the engagement…whether you need us for a single print project, or you need us to manage your creative services team, we’re there. And if your needs change, we change to meet them. How is this possible? Well, simple really: our clients aren’t tied into any long-term contracts as our agreements are based on deliverables. What does this mean for the client? It means the client can feel confident that however they engage our services, they are free to take new directions, explore different paths, and open new doors.

Amazing Talent

Our talented network of strategic, creative, and production professionals is a constant source of amazement for our clients. “You’re a miracle worker! We couldn’t have done this without you, I didn’t think it could be done so quickly!”  These are just a few things our clients say when they give us an impossible task, and we deliver. And, it’s all thanks to our network.

Commitment to Quality

Of course, any discussion of our network of professionals wouldn’t be complete without a word or two on our commitment to quality…But it’s hard to put into words: In today’s Walmart world, the quality just doesn’t seem as important as it used to be, and cutting corners to save a penny or two has become the standard. That’s where we’re different–when you hire folks that are talented and passionate, and let them focus on what they do best then compliment their efforts with smart management and solid review processes — quality thrives.

Smart Invoicing

Invoicing headaches can sour even the best working relationships, so it’s important for our clients that we structure our invoicing around them. Want a single bill? We can aggregate all of the individual invoices into one and handle vendor payments on our end so you don’t have to. Need line-item billing? We can let our vendors invoice you individually so you can manage cash-flow priorities down to the person. Have a set monthly budget allotment for creative services? We can arrange a retainer agreement that will allow you to purchase services on an installment plan.

Have Questions?

Don’t hesitate to reach out to us anytime.

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Packaging & Logistics Sustainability Consultants

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(617) 549-0236

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